Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

Effective Date: 10.01.2026
Last Updated: 12.02.2026

Scaleon.now ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Data Controller

The data controller responsible for your personal data is:

Outsi sp. z o.o.
ul. Kartuska 2, 83-334 Miechucino, Poland, EU
Email: hello@scaleon.now

If you operate within the European Union, this policy complies with the General Data Protection Regulation (GDPR).

Where applicable, we act as a data processor on behalf of our users in relation to content and business data submitted to the platform.

2. Information We Collect

We collect only the data necessary to provide our services.

A. Account Information

  • Name

  • Email address

  • Login credentials

  • Business name

  • Business information provided during onboarding

B. Social Media Integration Data (Meta Platforms)

If you connect Facebook or Instagram accounts, we may access:

  • Page name and page ID

  • Public profile information

  • Permission to publish posts on your behalf

  • Basic engagement metrics (if applicable)

We do not access:

  • Your private messages

  • Your personal passwords

  • Content outside connected business pages

All content requires your review and approval before publishing.

C. Payment Information (Stripe)

Payments are processed securely through Stripe.

We do not store:

  • Credit card numbers

  • Full payment details

Stripe may process:

  • Billing name

  • Billing address

  • Payment method details

  • Transaction history

Stripe operates under its own Privacy Policy and PCI-DSS compliance standards.

D. Usage Data

We may collect:

  • Log data

  • IP address

  • Browser type

  • Device information

  • Interaction with the platform

  • Content approval actions

This helps us improve performance and security.

3. How We Use Your Data

We use your information to:

  • Provide and operate the service

  • Generate and prepare social media content

  • Enable publishing to connected platforms

  • Process payments and refunds

  • Communicate with you

  • Improve product performance

  • Ensure security and prevent abuse

  • Comply with legal obligations

We do not sell your data.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to provide the service)

  • Legitimate interest (service improvement, fraud prevention)

  • Legal obligations

  • Your consent (for integrations and marketing, where applicable)

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Comply with legal and tax obligations

  • Resolve disputes

You may request deletion of your account at any time.

After deletion:

  • Account data will be removed or anonymized

  • Payment records may be retained as required by law

6. Your Rights Under GDPR

If you are in the EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion ("Right to be forgotten")

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact: hello@scaleon.now

You also have the right to lodge a complaint with your local data protection authority.

Additional Rights for US Residents (including California)

If you are a resident of certain US states (including California), you may have the right to:

  • Request access to personal data collected

  • Request deletion of personal data

  • Request information about categories of data shared

  • Opt-out of certain data sharing for advertising purposes

To exercise these rights, contact: hello@scaleon.now

We do not sell personal data.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure hosting

  • Encrypted connections (SSL)

  • Restricted internal access

  • Secure payment processing via Stripe

However, no online system is 100% secure.

8. Third-Party Services

We may use third-party providers, including:

  • Stripe (payments)

  • Meta Platforms (Facebook / Instagram integrations)

  • Hosting providers

  • Analytics providers

These providers process data only as necessary to perform their services.

9. Analytics & Advertising Technologies

We use analytics and advertising tools to measure website performance and improve marketing effectiveness.

These tools may collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on pages

  • Interaction events

  • Conversion events

Tools We Use

  • Google Analytics

  • Meta Pixel (Facebook Pixel)

  • TikTok Pixel

  • Microsoft Clarity

These technologies may use cookies or similar tracking mechanisms.

Advertising platforms such as Google, Meta, and TikTok may receive certain event-based data (such as page views or conversions) for advertising measurement purposes.

If you are located in the European Economic Area (EEA), non-essential tracking technologies are activated only based on your consent.

You may withdraw your consent at any time via cookie preferences.

10. International Data Transfers

If data is transferred outside the European Union, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission

11. Cookies

We use cookies and similar technologies for:

  • Essential website functionality

  • Authentication

  • Security

  • Analytics

  • Marketing and advertising measurement

Cookies may be classified as:

  • Essential cookies

  • Analytics cookies

  • Marketing cookies

Non-essential cookies are activated only after user consent where required by law.

You may manage cookies through your browser settings or via our cookie consent tool.

12. Children’s Privacy

Scaleon.now is intended for business use only and not for individuals under 18 years of age.

We do not knowingly collect data from minors.

13. Refunds & Data

If you request a refund within the 7-day money-back guarantee period:

  • Your subscription will be canceled

  • Your access will be revoked

  • Your data may be deleted upon request

14. Automated Processing

Scaleon.now may use automated systems to generate social media content suggestions. However, all content requires user review and approval before publication. No automated decision-making produces legal or similarly significant effects without user involvement.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the service constitutes acceptance of the updated policy.

16. Contact

For privacy-related questions or requests:

hello@scaleon.now